Regulatory Information | GoSmart Support

Regulatory Information

Last updated: April 22, 2013

IF YOU ARE A CALIFORNIA CUSTOMER: If you have a complaint you cannot resolve with us, write the California Public Utilities Commission at Consumer Affairs Branch, 505 Van Ness Ave., San Francisco, CA 94102; visit www.cpuc.ca.gov, call 1-800-649-7570, or TDD 1-800-229-6846.

IF YOU ARE A CONNECTICUT CUSTOMER: If you have any questions about your account or concerns about your service, please call Customer Care at: 1-877-582-7788 or dial 611 from your wireless phone. If you are a Connecticut customer and we cannot resolve your issue, you have the option of contacting the Public Utilities Regulatory Authority (PURA): Online: www.ct.gov/pura; Phone: 866-381-2355; Mail: Connecticut PURA, 10 Franklin Square, New Britain, CT 06237.

IF YOU ARE A NEW MEXICO CUSTOMER: If you have a complaint you cannot resolve with us, please contact the New Mexico Public Regulation Commission at 1-800-663-9782.

IF YOU ARE A TEXAS CUSTOMER: Customers living in Texas can add their wireless number to the Texas Public Utility Commission's No Call List. Call 1-866-896-6225 or visit www.texasnocall.com for details. Registration charges apply.